We dispense NHS prescriptions and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines and use a fast and an efficient wholesaler service to enable us to fill all prescriptions promptly.
We can dispense NHS repeat dispensing prescriptions issued by your doctor. Ask us for more information about this service.
All medicines are dispensed in child resistant containers unless you ask us not to.
Please remember: Keep all medicines out of the reach and sight of children. Our pharmacist can advise you on safe storage of medicines.
NHS Unwanted Medicines Service
Please return all unwanted medicines to the pharmacy where we will dispose of them safely.
NHS Health Advice and Self-Care
The pharmacist and our trained assistants are available for advice on all medicines and minor ailments. We can also give you advice on how to live a healthy life, for example, advice on how to stop smoking or healthy diets. Self Care information is also available on our user friendly website: pharmacykwik.co.uk We can also direct you to other sources of advice and assistance if we cannot help you ourselves.
Patient Medication Records
Our computer allows us to keep records of all your prescriptions dispensed by us. This helps us check for possible problems, such as interactions between medicines and will help us deal with any queries you may have.
We comply with the Data Protection Act and the NHS code of practice on confidentiality. If you want to discuss the records we keep, please ask to speak to the pharmacist.
We provide the above NHS services on behalf of:
NHS Bury Clinical Commissioning Group
21 Silver Street,
Bury, BL9 0EN
Tel: 0161 762 3100
Repeat Prescription Service
We offer a repeat prescription service. Please ask our pharmacist for further details about this.
We stock a vast range of over the counter medicines, vitamins and mineral supplements and other health & beauty products, please visit pharmacykwik.co.uk for further information.
We can advise on medical requirements for travellers, including anti-malaria treatments. We also stock a range of sun care creams, bite and sting relief creams, flight socks and over the counter travel sickness remedies.
We also provide Care Home Services, Home Delivery Services and a Gluten Free Food Supply Service. Please email or call to discuss these NHS enhanced services.
We can dispense private prescriptions as prescribed by your doctor. Please email email@example.com or call our team on: 0161 773 1456 with details of your prescription for more information including up to date prices.
If you would like any more information about any of the services mentioned in this leaflet, please call us on free phone 0800 023 2295 or email firstname.lastname@example.org
Comments, Suggestions, Complaints and Compliments
Our aim is to give the highest possible standard of service. We would like you to tell us what you think about the service we provide at this pharmacy.
If you have any suggestions, comments or complaints please speak to a member of staff either by calling PharmacyKwik on 0800 023 2295 or alternatively you can email is on email@example.com
We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you.
We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. Our Pharmacist will give you further information.
You may also seek advice from the local Patient Advice and Liaison Service (PALS). PALS are not part of the complaints procedure itself but they might be able to resolve your concerns informally or they can tell you more about the complaints procedure and independent complaints advocacy services:
Patient Advice and Liason Service (PALS):
Care of The Patient Services Team,
Greater Manchester Commissioning Support Unit,
St. James House, Pendleton Way,
Salford, M6 5FW
An independent complaints advocacy service (ICAS) is available to provide advice and support for people who wish to complain about the NHS. Please use the telephone number below to get in touch with ICAS or for further information:
Tel: 0808 802 3000
Our staff work extremely hard to provide you with the best possible service. Please treat them with the courtesy and respect they deserve.
We reserve the right to refuse to provide services to individuals who act in a violent, threatening or aggressive manner.
When we are closed:
When this pharmacy is closed, for any health problem advice and details of other health services, contact NHS Direct, 24 hours a day.
Call 111 or visit: www.nhsdirect.nhs.uk
Rear Unit, 56 Parksway,
Tel: 0161 773 1456
GPhC Premises Registration Number: 1116209
OPENING HOURS: Monday – Friday: 9am – 8pm | Saturday: 9am – 7pm
This pharmacy is owned by: Allbro’s Pharmacy Ltd.
Voltarol Pain-eze Emulgel (50g Tube): For targeted relief from pain & swelling in muscles, neck and back
When to use
Voltarol Pain-eze Emulgel brings targeted local relief for pain and swelling (inflammation) in muscles, back and neck – to help you get moving again!
In addition, the gel relieves pain in joints, sprains, strains, and bruises, as well as, minor sports injuries related to tendons, ligaments, and tennis elbow.
How it works:
Unlike products* that work by only cooling or heating the skin, Voltarol Pain-eze Emulgel contains a non-steroidal anti-inflammatory drug (NSAID) called diclofenac which targets pain at its source.
The Emulgel technology helps the gel to penetrate deeply into the skin to enhance delivery of diclofenac to the point of pain.
The gel works by blocking production of some of the body’s chemicals that cause swelling (inflammation), pain and tenderness. Voltarol Pain-eze Emulgel has shown to be effective in providing relief and reducing neck pain compared to no treatment.
*cooling gels and heat patches
The active ingredient in Voltarol Pain-eze Emulgel, diclofenac, has been used as a pain reliever for 30 years in the UK. The Emulgel formula provides both the benefits of a moisturising cream and a cooling gel.
How to use:
Consult your doctor if pain and swelling do not improve within 7 days. Do not use the gel for longer than 7 days unless longer treatment has been recommended by a doctor. The gel is not recommended for use in children under 14 years of age.
Contains diclofenac diethylammonium. Always read the label.