We dispense NHS prescriptions and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines and use a fast and an efficient wholesaler service to enable us to fill all prescriptions promptly.
We can dispense NHS repeat dispensing prescriptions issued by your doctor. Ask us for more information about this service.
All medicines are dispensed in child resistant containers unless you ask us not to.
Please remember: Keep all medicines out of the reach and sight of children. Our pharmacist can advise you on safe storage of medicines.
NHS Unwanted Medicines Service
Please return all unwanted medicines to the pharmacy where we will dispose of them safely.
NHS Health Advice and Self-Care
The pharmacist and our trained assistants are available for advice on all medicines and minor ailments. We can also give you advice on how to live a healthy life, for example, advice on how to stop smoking or healthy diets. Self Care information is also available on our user friendly website: pharmacykwik.co.uk We can also direct you to other sources of advice and assistance if we cannot help you ourselves.
Patient Medication Records
Our computer allows us to keep records of all your prescriptions dispensed by us. This helps us check for possible problems, such as interactions between medicines and will help us deal with any queries you may have.
We comply with the Data Protection Act and the NHS code of practice on confidentiality. If you want to discuss the records we keep, please ask to speak to the pharmacist.
We provide the above NHS services on behalf of:
NHS Bury Clinical Commissioning Group
21 Silver Street,
Bury, BL9 0EN
Tel: 0161 762 3100
Repeat Prescription Service
We offer a repeat prescription service. Please ask our pharmacist for further details about this.
We stock a vast range of over the counter medicines, vitamins and mineral supplements and other health & beauty products, please visit pharmacykwik.co.uk for further information.
We can advise on medical requirements for travellers, including anti-malaria treatments. We also stock a range of sun care creams, bite and sting relief creams, flight socks and over the counter travel sickness remedies.
We also provide Care Home Services, Home Delivery Services and a Gluten Free Food Supply Service. Please email or call to discuss these NHS enhanced services.
We can dispense private prescriptions as prescribed by your doctor. Please email firstname.lastname@example.org or call our team on: 0161 773 1456 with details of your prescription for more information including up to date prices.
If you would like any more information about any of the services mentioned in this leaflet, please call us on free phone 0800 023 2295 or email email@example.com
Comments, Suggestions, Complaints and Compliments
Our aim is to give the highest possible standard of service. We would like you to tell us what you think about the service we provide at this pharmacy.
If you have any suggestions, comments or complaints please speak to a member of staff either by calling PharmacyKwik on 0800 023 2295 or alternatively you can email is on firstname.lastname@example.org
We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you.
We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. Our Pharmacist will give you further information.
You may also seek advice from the local Patient Advice and Liaison Service (PALS). PALS are not part of the complaints procedure itself but they might be able to resolve your concerns informally or they can tell you more about the complaints procedure and independent complaints advocacy services:
Patient Advice and Liason Service (PALS):
Care of The Patient Services Team,
Greater Manchester Commissioning Support Unit,
St. James House, Pendleton Way,
Salford, M6 5FW
An independent complaints advocacy service (ICAS) is available to provide advice and support for people who wish to complain about the NHS. Please use the telephone number below to get in touch with ICAS or for further information:
Tel: 0808 802 3000
Our staff work extremely hard to provide you with the best possible service. Please treat them with the courtesy and respect they deserve.
We reserve the right to refuse to provide services to individuals who act in a violent, threatening or aggressive manner.
When we are closed:
When this pharmacy is closed, for any health problem advice and details of other health services, contact NHS Direct, 24 hours a day.
Call 111 or visit: www.nhsdirect.nhs.uk
Rear Unit, 56 Parksway,
Tel: 0161 773 1456
GPhC Premises Registration Number: 1116209
OPENING HOURS: Monday – Friday: 9am – 8pm | Saturday: 9am – 7pm
This pharmacy is owned by: Allbro’s Pharmacy Ltd.
Viscotears Single Dose Units Eye Gel (0.6ml x 30 Units): Are preservative free single dose sterile eye drops used for the relief of dry eyes in people who do not produce enough of their own tears or because the tear film in the eye is unstable. It belongs to a class of medicines called artificial tears. This medicine contains the main ingredient carbomer which works by forming a moist and lubricating film over the eye. The film stays on the surface of the eye for some time and is not washed off quickly.
This medicine is in the form of single use vials that do not contain a preservative. The preservative-free preparation may be suitable for people who need to use this medicine but are sensitive to preservatives.
If you wear contact lenses, you must remove them before applying this medicine and wait for at least 30 minutes before putting them back in.
If you are using other eye drops, do not use one immediately after each other. You must wait for at least five minutes between using each medicine. This is to stop the second medicine from washing the first medicine out of the eye. Viscotears must always be the last medicine instilled into the eye.
Consult your doctor if your symptoms do not improve or if they get worse during treatment with this medicine.
How to use your eye drops:
Wash your hands
If you wear contact lenses, remove them before using the drops and do not replace for at least 30 minutes.
Remove one SDU from the strip, shake the gel to the tip of the SDU and twist off the cap.
Tilt your head backwards.
Rest one hand on your cheek and gently pull down your lower lid.
Gently squeeze the SDU to insert one drop in your eye.
evenly over your eye.
10 Take another SDU and repeat for the other
eye if required.
NOTE: Do not touch your eye or the surrounding area with the tip of the dropper as this may cause injury to the eye and contaminate the gel.
Always get advice from a healthcare professional before starting this medicine if the medicine is for someone who is:
If you are taking more than one medicine they may interact with each other. This medicine is unlikely to have any important interactions. But speak to your pharmacist or doctor if you get any unusual symptoms while having this medicine with other medicines.
Possible side effects of Viscotears:
Most medicines can cause some side-effects but not everyone having the same medicine will get the same side-effects.
The following side-effects have been associated with people using Viscotears Liquid Gel:
Pregnancy and breast-feeding:
If you are trying to become pregnant, are pregnant, or are breast-feeding, you should seek medical advice before having this medicine.
Other important information:
Make sure that you read the leaflet that comes with your medicine to check what dose you should take and if there is anything that you need to do if you take more than the recommended dose. If you are in any doubt about whether this medicine is suitable for you, speak to your doctor or pharmacist.
This medicine may cause temporary blurring of vision for a short time after applying into your eye. If your vision is affected, you must not drive or operate machinery until your vision has returned to normal.
Take care not to touch the surface of the eye with the tip of the tube or the vial when you put the medicine in to your eye. This is because you may injure your eye with the tip of the vial or tube, and you may contaminate the remaining contents of the tube.
If you are using single dose vials, use them immediately after opening and dispose of the vial after a single use. If you are using the tube form of this medicine, you must dispose of the tube and any remaining contents four weeks after opening it. It is a good idea to make a note of the date when you first opened it.
Keep all medicines out of the sight and reach of children.