We dispense NHS prescriptions and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines and use a fast and an efficient wholesaler service to enable us to fill all prescriptions promptly.
We can dispense NHS repeat dispensing prescriptions issued by your doctor. Ask us for more information about this service.
All medicines are dispensed in child resistant containers unless you ask us not to.
Please remember: Keep all medicines out of the reach and sight of children. Our pharmacist can advise you on safe storage of medicines.
NHS Unwanted Medicines Service
Please return all unwanted medicines to the pharmacy where we will dispose of them safely.
NHS Health Advice and Self-Care
The pharmacist and our trained assistants are available for advice on all medicines and minor ailments. We can also give you advice on how to live a healthy life, for example, advice on how to stop smoking or healthy diets. Self Care information is also available on our user friendly website: pharmacykwik.co.uk We can also direct you to other sources of advice and assistance if we cannot help you ourselves.
Patient Medication Records
Our computer allows us to keep records of all your prescriptions dispensed by us. This helps us check for possible problems, such as interactions between medicines and will help us deal with any queries you may have.
We comply with the Data Protection Act and the NHS code of practice on confidentiality. If you want to discuss the records we keep, please ask to speak to the pharmacist.
We provide the above NHS services on behalf of:
NHS Bury Clinical Commissioning Group
21 Silver Street,
Bury, BL9 0EN
Tel: 0161 762 3100
Repeat Prescription Service
We offer a repeat prescription service. Please ask our pharmacist for further details about this.
We stock a vast range of over the counter medicines, vitamins and mineral supplements and other health & beauty products, please visit pharmacykwik.co.uk for further information.
We can advise on medical requirements for travellers, including anti-malaria treatments. We also stock a range of sun care creams, bite and sting relief creams, flight socks and over the counter travel sickness remedies.
We also provide Care Home Services, Home Delivery Services and a Gluten Free Food Supply Service. Please email or call to discuss these NHS enhanced services.
We can dispense private prescriptions as prescribed by your doctor. Please email firstname.lastname@example.org or call our team on: 0161 773 1456 with details of your prescription for more information including up to date prices.
If you would like any more information about any of the services mentioned in this leaflet, please call us on free phone 0800 023 2295 or email email@example.com
Comments, Suggestions, Complaints and Compliments
Our aim is to give the highest possible standard of service. We would like you to tell us what you think about the service we provide at this pharmacy.
If you have any suggestions, comments or complaints please speak to a member of staff either by calling PharmacyKwik on 0800 023 2295 or alternatively you can email is on firstname.lastname@example.org
We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you.
We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. Our Pharmacist will give you further information.
You may also seek advice from the local Patient Advice and Liaison Service (PALS). PALS are not part of the complaints procedure itself but they might be able to resolve your concerns informally or they can tell you more about the complaints procedure and independent complaints advocacy services:
Patient Advice and Liason Service (PALS):
Care of The Patient Services Team,
Greater Manchester Commissioning Support Unit,
St. James House, Pendleton Way,
Salford, M6 5FW
An independent complaints advocacy service (ICAS) is available to provide advice and support for people who wish to complain about the NHS. Please use the telephone number below to get in touch with ICAS or for further information:
Tel: 0808 802 3000
Our staff work extremely hard to provide you with the best possible service. Please treat them with the courtesy and respect they deserve.
We reserve the right to refuse to provide services to individuals who act in a violent, threatening or aggressive manner.
When we are closed:
When this pharmacy is closed, for any health problem advice and details of other health services, contact NHS Direct, 24 hours a day.
Call 111 or visit: www.nhsdirect.nhs.uk
Rear Unit, 56 Parksway,
Tel: 0161 773 1456
GPhC Premises Registration Number: 1116209
OPENING HOURS: Monday – Friday: 9am – 8pm | Saturday: 9am – 7pm
This pharmacy is owned by: Allbro’s Pharmacy Ltd.
First Defence Micro-Gel Nasal Spray - Applied as soon as you feel the first warning signs of a cold. The unique Micro-Gel attacks the virus where it first takes hold – at the back of your nose, traps it, disarms it and helps to remove it. When people used Vicks First Defence Micro-Gel Nasal Spray at the first signs of a cold, 77 per cent said they didn’t develop a full blown cold. So next time a nasty cold threatens to ruin a holiday, don’t surrender – send it packing!
What causes colds?
All colds are caused by viruses. Cold, wet winter weather, being stressed or run down can make it easier for a cold to develop, but for that to happen there has to be a cold virus there in the first place.
Is it Ok to use Vicks First Defence solutions if I’m pregnant or breast-feeding?
If you’re pregnant or breast-feeding we recommend that you talk to your doctor before using the nasal spray. The hand foam is perfectly safe to use. Please read the downloadable leaflets carefully for more information.
How to use Vicks First Defence Micro-Gel Nasal Spray:
Start to use when you feel the first signs of a cold, before a full blown cold has a chance to develop.
Adults and children (12 years & older):
Without tilting head, apply 2-3 sprays per nostril 4 times a day and avoid inhaling deeply.
Cautions whilst taking Vicks First Defence Micro-Gel Nasal Spray:
Not suitable for children under 12 years of age.
Allow 4 hours between applications, no more than 4 applications in 24 hours.For best results continue to use for 48 hours after symptoms subside. Use only as directed.Do not use this container for more than one person; it may spread infection.For nasal use only.
See your doctor before using this product if you:
Are pregnant or breastfeeding.
Have nose, ear or throat sensitivities.
Are susceptible to nose bleeds.
Consult your pharmacist or doctor if:
After 7 days your cold is still present.
Symptoms worsen or are accompanied by fever.
In the case of accidental contact with eyes, flush with water and seek medical advice straight away.
When using First Defence it is normal to experience increased nasal discharge and a temporary stinging or smarting sensation.
Store upright. Do not store above 25°C. Keep out of direct sunlight. Do not use this product after the expiry date on the carton or bottle. Keep out of reach of children.
You should carefully read all product packaging and labels prior to use.