We dispense NHS prescriptions and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines and use a fast and an efficient wholesaler service to enable us to fill all prescriptions promptly.
We can dispense NHS repeat dispensing prescriptions issued by your doctor. Ask us for more information about this service.
All medicines are dispensed in child resistant containers unless you ask us not to.
Please remember: Keep all medicines out of the reach and sight of children. Our pharmacist can advise you on safe storage of medicines.
NHS Unwanted Medicines Service
Please return all unwanted medicines to the pharmacy where we will dispose of them safely.
NHS Health Advice and Self-Care
The pharmacist and our trained assistants are available for advice on all medicines and minor ailments. We can also give you advice on how to live a healthy life, for example, advice on how to stop smoking or healthy diets. Self Care information is also available on our user friendly website: pharmacykwik.co.uk We can also direct you to other sources of advice and assistance if we cannot help you ourselves.
Patient Medication Records
Our computer allows us to keep records of all your prescriptions dispensed by us. This helps us check for possible problems, such as interactions between medicines and will help us deal with any queries you may have.
We comply with the Data Protection Act and the NHS code of practice on confidentiality. If you want to discuss the records we keep, please ask to speak to the pharmacist.
We provide the above NHS services on behalf of:
NHS Bury Clinical Commissioning Group
21 Silver Street,
Bury, BL9 0EN
Tel: 0161 762 3100
Repeat Prescription Service
We offer a repeat prescription service. Please ask our pharmacist for further details about this.
We stock a vast range of over the counter medicines, vitamins and mineral supplements and other health & beauty products, please visit pharmacykwik.co.uk for further information.
We can advise on medical requirements for travellers, including anti-malaria treatments. We also stock a range of sun care creams, bite and sting relief creams, flight socks and over the counter travel sickness remedies.
We also provide Care Home Services, Home Delivery Services and a Gluten Free Food Supply Service. Please email or call to discuss these NHS enhanced services.
We can dispense private prescriptions as prescribed by your doctor. Please email firstname.lastname@example.org or call our team on: 0161 773 1456 with details of your prescription for more information including up to date prices.
If you would like any more information about any of the services mentioned in this leaflet, please call us on free phone 0800 023 2295 or email email@example.com
Comments, Suggestions, Complaints and Compliments
Our aim is to give the highest possible standard of service. We would like you to tell us what you think about the service we provide at this pharmacy.
If you have any suggestions, comments or complaints please speak to a member of staff either by calling PharmacyKwik on 0800 023 2295 or alternatively you can email is on firstname.lastname@example.org
We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you.
We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. Our Pharmacist will give you further information.
You may also seek advice from the local Patient Advice and Liaison Service (PALS). PALS are not part of the complaints procedure itself but they might be able to resolve your concerns informally or they can tell you more about the complaints procedure and independent complaints advocacy services:
Patient Advice and Liason Service (PALS):
Care of The Patient Services Team,
Greater Manchester Commissioning Support Unit,
St. James House, Pendleton Way,
Salford, M6 5FW
An independent complaints advocacy service (ICAS) is available to provide advice and support for people who wish to complain about the NHS. Please use the telephone number below to get in touch with ICAS or for further information:
Tel: 0808 802 3000
Our staff work extremely hard to provide you with the best possible service. Please treat them with the courtesy and respect they deserve.
We reserve the right to refuse to provide services to individuals who act in a violent, threatening or aggressive manner.
When we are closed:
When this pharmacy is closed, for any health problem advice and details of other health services, contact NHS Direct, 24 hours a day.
Call 111 or visit: www.nhsdirect.nhs.uk
Rear Unit, 56 Parksway,
Tel: 0161 773 1456
GPhC Premises Registration Number: 1116209
OPENING HOURS: Monday – Friday: 9am – 8pm | Saturday: 9am – 7pm
This pharmacy is owned by: Allbro’s Pharmacy Ltd.
Tears Naturale (15ml Dropper Bottle): Like your skin, your eyes need extra moisture from time to time. It's only natural as you get older, and can also result from being outside in the wind and sun, being inside with air conditioning—any situation that exposes your eyes to dryness or dust.
You may notice some symptoms, such as burning, itching, dryness or even excessive tearing
What is dry eye?
Dry eye is a term used to describe a group of different diseases and conditions that result from inadequate wetting and lubrication of the eye.
Although millions of people experience it, dry eye is not always easy to diagnose; it can easily be mistaken for other conditions such as infections or allergies.
Believe it or not, excessive tearing caused by crying, cold weather, etc., can actually cause dry eye symptoms.
There are many different abnormalities that can cause dry eye, such as decreased tear production, excessive evaporation, blinking problems, etc. Many medications, such as antihistamines, can also contribute to dry eye.
Do you suffer from dry eyes?
Take this simple DRY EYE QUIZ to find out.
Do your eyes ever experience any of the following symptoms?
If you answered YES to one or more of the symptoms above, you may have dry eye. It is important that you talk to your doctor about options for the treatment of dry eye.
What can you do about dry eye?
There is no known "cure" for dry eye. However, in most cases, dry eye can be treated with an artificial tear solution or, in more severe cases, by blocking the puncta. Whatever the treatment mode chosen, effective treatment of dry eye must either replace or enhance natural tears.
To replace natural tears, an artificial tear solution can be effective. Artificial tears are available with and without preservatives. Preservative-free artificial tears are recommended for people who can't tolerate preservatives or who must use these solutions many times per day.
If artificial tears are needed on more than an occasional basis, the type of preservative used is an important consideration. Many artificial tear solutions contain benzalkonium chloride (BAC), a preservative that with frequent use can actually damage the epithelium and lead to further problems.
Often, overnight protection is needed. In these cases a more viscous preparation should be used, one that is designed to provide long-lasting protection and lubrication.
How to use Tears Naturale eye drops:
By following these directions, you will keep this medication clean and prevent eye infections.
Cautions and Precautions to be aware of before using this product:
Before using hypromellose eye drops make sure your doctor or pharmacist knows:
You should carefully read all product packaging and labels prior to use
What TEARS NATURALE contains:
The active substances are dextran 70 1 mg/ml and hypromellose 3 mg/ml. The other ingredients are disodium edetate, sodium chloride, potassium chloride, benzalkonium chloride, hydrochloric acid and/or sodium hydroxide (to adjust pH) and purified water.
Other Alcon products to promote healthy eyes:
Everyone knows that eating a proper diet is essential for good health, overall. But did you know that diet is also an important factor in promoting good eye health?
Today an increasing number of eye care specialists recommend antioxidant vitamins and minerals. ICAPS Eye Vitamins are available in two formulations from Alcon.
For long-lasing dry eye relief, try SYSTANE Lubricant Eye Drops, a revolution in dry eye care. SYSTANE is the first artificial tear clinically proven to reduce both signs and symptoms of dry eye.