Dispensing
We dispense NHS prescriptions and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines and use a fast and an efficient wholesaler service to enable us to fill all prescriptions promptly.
Repeat Dispensing
We can dispense NHS repeat dispensing prescriptions issued by your doctor. Ask us for more information about this service.
Medicine Containers
All medicines are dispensed in child resistant containers unless you ask us not to.
Please remember: Keep all medicines out of the reach and sight of children. Our pharmacist can advise you on safe storage of medicines.
NHS Unwanted Medicines Service
Please return all unwanted medicines to the pharmacy where we will dispose of them safely.
NHS Health Advice and Self-Care
The pharmacist and our trained assistants are available for advice on all medicines and minor ailments. We can also give you advice on how to live a healthy life, for example, advice on how to stop smoking or healthy diets. Self Care information is also available on our user friendly website: pharmacykwik.co.uk We can also direct you to other sources of advice and assistance if we cannot help you ourselves.
Patient Medication Records
Our computer allows us to keep records of all your prescriptions dispensed by us. This helps us check for possible problems, such as interactions between medicines and will help us deal with any queries you may have.
We comply with the Data Protection Act and the NHS code of practice on confidentiality. If you want to discuss the records we keep, please ask to speak to the pharmacist.
We provide the above NHS services on behalf of:
NHS Bury Clinical Commissioning Group
21 Silver Street,
Bury, BL9 0EN
Tel: 0161 762 3100
Other Services:
Repeat Prescription Service
We offer a repeat prescription service. Please ask our pharmacist for further details about this.
Medicines Sales
We stock a vast range of over the counter medicines, vitamins and mineral supplements and other health & beauty products, please visit pharmacykwik.co.uk for further information.
Holiday Healthcare
We can advise on medical requirements for travellers, including anti-malaria treatments. We also stock a range of sun care creams, bite and sting relief creams, flight socks and over the counter travel sickness remedies.
We also provide Care Home Services, Home Delivery Services and a Gluten Free Food Supply Service. Please email or call to discuss these NHS enhanced services.
Private Prescriptions
We can dispense private prescriptions as prescribed by your doctor. Please email info@pharmacykwik.co.uk or call our team on: 0161 773 1456 with details of your prescription for more information including up to date prices.
If you would like any more information about any of the services mentioned in this leaflet, please call us on free phone 0800 023 2295 or email info@pharmacykwik.co.uk
Comments, Suggestions, Complaints and Compliments
Our aim is to give the highest possible standard of service. We would like you to tell us what you think about the service we provide at this pharmacy.
If you have any suggestions, comments or complaints please speak to a member of staff either by calling PharmacyKwik on 0800 023 2295 or alternatively you can email is on info@pharmacykwik.co.uk
We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you.
We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. Our Pharmacist will give you further information.
You may also seek advice from the local Patient Advice and Liaison Service (PALS). PALS are not part of the complaints procedure itself but they might be able to resolve your concerns informally or they can tell you more about the complaints procedure and independent complaints advocacy services:
Patient Advice and Liason Service (PALS):
PALS,
Care of The Patient Services Team,
Greater Manchester Commissioning Support Unit,
St. James House, Pendleton Way,
Salford, M6 5FW
An independent complaints advocacy service (ICAS) is available to provide advice and support for people who wish to complain about the NHS. Please use the telephone number below to get in touch with ICAS or for further information:
Tel: 0808 802 3000
Our staff work extremely hard to provide you with the best possible service. Please treat them with the courtesy and respect they deserve.
We reserve the right to refuse to provide services to individuals who act in a violent, threatening or aggressive manner.
When we are closed:
When this pharmacy is closed, for any health problem advice and details of other health services, contact NHS Direct, 24 hours a day.
Call 111 or visit: www.nhsdirect.nhs.uk
PharmacyKwik,
Rear Unit, 56 Parksway,
Prestwich, Manchester,
M25 0JB
Tel: 0161 773 1456
Email: info@pharmacykwik.co.uk
GPhC Premises Registration Number: 1116209
OPENING HOURS: Monday – Friday: 9am – 8pm | Saturday: 9am – 7pm
This pharmacy is owned by: Allbro’s Pharmacy Ltd.
Emla Cream 5% (5g Tube): Emla cream is an easy to use, topical numbing cream which helps ease the pain of needles. You can apply Emla cream at home, one hour prior to injection, to help reduce pain making it less distressing for you or your child when visiting a doctor. Emla cream is suitable for use from full-term birth, with babies, children and adults.
Emla cream can be useful in numbing areas for procedures such as:
More information about Emla and guidance on how to use:
Emla numbing cream comes as a 5g tube.
This should be applied to the area you want to numb in a thick layer (do not rub in). Cover the cream with one of the occlusive dressings included in the pack and numbing can be achieved 60 minutes later. The application time and dose may differ depending on age, body area and procedure. Remove the dressing prior to procedure.
As with all medicines, make sure you read the leaflet before using Emla.
Emla's Uses:
Emla numbing cream can be a real help for you and other family members for vaccinations, blood tests & blood donations, piercing, minor skin procedures and some aesthetic beauty procedures.
Benefits of using Emla with an occlusive dressing (Search for Tegaderm Dressing on our website):
Let Emla cream help you and your baby through those first vaccinations.
Childhood vaccinations can be traumatic for both mum and baby. Despite your best efforts to soothe, and the nurse being as quick as she can, even the bravest of children can get very upset. Fortunately there's Emla numbing cream. This topical anaesthetic cream contains lidocaine and prilocaine a tried and tested formula which can help numb needle pain.
Simply apply approximately 2g (half a tube) 60 minutes before the procedure and cover it with an occlusive dressing. The application time and dose may differ depending on age, body area and procedure (dosage information can be found in the pack leaflet). Remove the dressing prior to procedure. Then when it’s time for the jabs you can stay calm, knowing you have done what you can to help ease your little ones’ discomfort.
Where to apply Emla
Emla cream needs to be applied to the site of the injection usually the upper arm or thigh. Generally speaking, babies under 12 months have their injections in the thigh and older children in the arm. To ensure you apply Emla in the correct area, contact your Practice Nurse and ask where she normally injects that particular vaccine. Always tell your Practice Nurse that you have applied numbing cream in a particular area so they know where to insert the needle.