As your Internet Pharmacy, PharmacyKwik can offer a wide range of services and facilities for you and your family.
Dispensing
We dispense NHS prescriptions and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines and use a fast and an efficient wholesaler service to enable us to fill all prescriptions promptly.
Repeat Dispensing
We can dispense NHS repeat dispensing prescriptions issued by your doctor. Ask us for more information about this service.
Medicine Containers
All medicines are dispensed in child resistant containers unless you ask us not to.
Please remember: Keep all medicines out of the reach and sight of children. Our pharmacist can advise you on safe storage of medicines.
NHS Unwanted Medicines Service
Please return all unwanted medicines to the pharmacy where we will dispose of them safely.
NHS Health Advice and Self-Care
The pharmacist and our trained assistants are available for advice on all medicines and minor ailments. We can also give you advice on how to live a healthy life, for example, advice on how to stop smoking or healthy diets. Self Care information is also available on our user friendly website: pharmacykwik.co.uk We can also direct you to other sources of advice and assistance if we cannot help you ourselves.
Patient Medication Records
Our computer allows us to keep records of all your prescriptions dispensed by us. This helps us check for possible problems, such as interactions between medicines and will help us deal with any queries you may have.
We comply with the Data Protection Act and the NHS code of practice on confidentiality. If you want to discuss the records we keep, please ask to speak to the pharmacist.
We provide the above NHS services on behalf of:
NHS Bury Clinical Commissioning Group
21 Silver Street,
Bury, BL9 0EN
Tel: 0161 762 3100
Other Services:
Repeat Prescription Service
We offer a repeat prescription service. Please ask our pharmacist for further details about this.
Medicines Sales
We stock a vast range of over the counter medicines, vitamins and mineral supplements and other health & beauty products, please visit pharmacykwik.co.uk for further information.
Holiday Healthcare
We can advise on medical requirements for travellers, including anti-malaria treatments. We also stock a range of sun care creams, bite and sting relief creams, flight socks and over the counter travel sickness remedies.
We also provide Care Home Services, Home Delivery Services and a Gluten Free Food Supply Service. Please email or call to discuss these NHS enhanced services.
Private Prescriptions
We can dispense private prescriptions as prescribed by your doctor. Please email info@pharmacykwik.co.uk or call our team on: 0161 773 1456 with details of your prescription for more information including up to date prices.
If you would like any more information about any of the services mentioned in this leaflet, please call us on free phone 0800 023 2295 or email info@pharmacykwik.co.uk
Comments, Suggestions, Complaints and Compliments
Our aim is to give the highest possible standard of service. We would like you to tell us what you think about the service we provide at this pharmacy.
If you have any suggestions, comments or complaints please speak to a member of staff either by calling PharmacyKwik on 0800 023 2295 or alternatively you can email is on info@pharmacykwik.co.uk
We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you.
We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. Our Pharmacist will give you further information.
You may also seek advice from the local Patient Advice and Liaison Service (PALS). PALS are not part of the complaints procedure itself but they might be able to resolve your concerns informally or they can tell you more about the complaints procedure and independent complaints advocacy services:
Patient Advice and Liason Service (PALS):
PALS,
Care of The Patient Services Team,
Greater Manchester Commissioning Support Unit,
St. James House, Pendleton Way,
Salford, M6 5FW
An independent complaints advocacy service (ICAS) is available to provide advice and support for people who wish to complain about the NHS. Please use the telephone number below to get in touch with ICAS or for further information:
Tel: 0808 802 3000
Our staff work extremely hard to provide you with the best possible service. Please treat them with the courtesy and respect they deserve.
We reserve the right to refuse to provide services to individuals who act in a violent, threatening or aggressive manner.
When we are closed:
When this pharmacy is closed, for any health problem advice and details of other health services, contact NHS Direct, 24 hours a day.
Call 111 or visit: www.nhsdirect.nhs.uk
PharmacyKwik,
Rear Unit, 56 Parksway,
Prestwich, Manchester,
M25 0JB
Tel: 0161 773 1456
Email: info@pharmacykwik.co.uk
GPhC Premises Registration Number: 1116209
OPENING HOURS: Monday – Friday: 9am – 8pm | Saturday: 9am – 7pm
This pharmacy is owned by: Allbro’s Pharmacy Ltd.
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EarCalm Spray (5ml Spray Bottle): EarCalm is used for the treatment of minor infections of the outer ear. The active ingredient is acetic acid, an antibacterial agent that helps clear such infections.
How to use EarCalm:
Before using a new bottle of EarCalm
- Shake well before use
- Press the pump down several times until you get a fine spray
- Make sure you do not point the nozzle at yourself or someone else
- The bottle is now ready for use
- Each time the pump is pressed down one measured dose will be delivered
- If you have not used EarCalm for more than a week, press the pump a few times until you get a fine spray again, and then follow the instructions above.
Check before you use EarCalm Do not use EarCalm:
- If you have ever had an allergic reaction to acetic acid or any of the other ingredients (listed in Section 6)
- If you are under 12 years
- Anywhere other than in the ear. Do not inhale in the mouth or nose or spray near the eyes. Take special care with EarCalm
- If you have a perforated eardrum, or if you think you may have, consult your doctor before you use this medicine. Stop treatment and call your doctor:
- If you get any pain or If symptoms worsen or do not improve within 48 hours o If hearing is affected.
- Do not use for more than 7 days.
- For external use only.
How to Use EarCalm:
- Shake well before use
- Place the nozzle tip gently into your ear
- Press the pump once to deliver the measured dose
- Spray one measured dose into each affected ear at least three times a day (morning, evening and after swimming, showering or bathing), or as directed by your doctor/pharmacist
- Leave at least 2 to 3 hours between doses
- Continue treatment until two days after symptoms have disappeared, but no longer than 7 days If you forget to use EarCalm do not worry. Use it as soon as you remember then go on as before
- The nozzle tip must be in place when you use the spray. You can remove it for cleaning but always click it back into place afterwards After use, wipe the nozzle tip with a tissue to remove any ear wax residue.
Possible side effects
- Like all medicines, EarCalm can have side effects, but not everybody gets them:
- Sensitivity or allergy. If this happens, stop using the spray.
- Temporary stinging or a burning sensation for the first few days of treatment If you do get any side effects, even those not mentioned in this leaflet, tell your doctor or pharmacist.
Ingredients:
Active ingredient 2% w/w Acetic Acid (glacial).
Other ingredients Macrogol stearyl alcohol, stearyl alcohol, methyl parahydroxybenzoate (E 218), propyl parahydroxybenzoate (E 216), purified water.