We dispense NHS prescriptions and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines and use a fast and an efficient wholesaler service to enable us to fill all prescriptions promptly.
We can dispense NHS repeat dispensing prescriptions issued by your doctor. Ask us for more information about this service.
All medicines are dispensed in child resistant containers unless you ask us not to.
Please remember: Keep all medicines out of the reach and sight of children. Our pharmacist can advise you on safe storage of medicines.
NHS Unwanted Medicines Service
Please return all unwanted medicines to the pharmacy where we will dispose of them safely.
NHS Health Advice and Self-Care
The pharmacist and our trained assistants are available for advice on all medicines and minor ailments. We can also give you advice on how to live a healthy life, for example, advice on how to stop smoking or healthy diets. Self Care information is also available on our user friendly website: pharmacykwik.co.uk We can also direct you to other sources of advice and assistance if we cannot help you ourselves.
Patient Medication Records
Our computer allows us to keep records of all your prescriptions dispensed by us. This helps us check for possible problems, such as interactions between medicines and will help us deal with any queries you may have.
We comply with the Data Protection Act and the NHS code of practice on confidentiality. If you want to discuss the records we keep, please ask to speak to the pharmacist.
We provide the above NHS services on behalf of:
NHS Bury Clinical Commissioning Group
21 Silver Street,
Bury, BL9 0EN
Tel: 0161 762 3100
Repeat Prescription Service
We offer a repeat prescription service. Please ask our pharmacist for further details about this.
We stock a vast range of over the counter medicines, vitamins and mineral supplements and other health & beauty products, please visit pharmacykwik.co.uk for further information.
We can advise on medical requirements for travellers, including anti-malaria treatments. We also stock a range of sun care creams, bite and sting relief creams, flight socks and over the counter travel sickness remedies.
We also provide Care Home Services, Home Delivery Services and a Gluten Free Food Supply Service. Please email or call to discuss these NHS enhanced services.
We can dispense private prescriptions as prescribed by your doctor. Please email email@example.com or call our team on: 0161 773 1456 with details of your prescription for more information including up to date prices.
If you would like any more information about any of the services mentioned in this leaflet, please call us on free phone 0800 023 2295 or email firstname.lastname@example.org
Comments, Suggestions, Complaints and Compliments
Our aim is to give the highest possible standard of service. We would like you to tell us what you think about the service we provide at this pharmacy.
If you have any suggestions, comments or complaints please speak to a member of staff either by calling PharmacyKwik on 0800 023 2295 or alternatively you can email is on email@example.com
We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you.
We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. Our Pharmacist will give you further information.
You may also seek advice from the local Patient Advice and Liaison Service (PALS). PALS are not part of the complaints procedure itself but they might be able to resolve your concerns informally or they can tell you more about the complaints procedure and independent complaints advocacy services:
Patient Advice and Liason Service (PALS):
Care of The Patient Services Team,
Greater Manchester Commissioning Support Unit,
St. James House, Pendleton Way,
Salford, M6 5FW
An independent complaints advocacy service (ICAS) is available to provide advice and support for people who wish to complain about the NHS. Please use the telephone number below to get in touch with ICAS or for further information:
Tel: 0808 802 3000
Our staff work extremely hard to provide you with the best possible service. Please treat them with the courtesy and respect they deserve.
We reserve the right to refuse to provide services to individuals who act in a violent, threatening or aggressive manner.
When we are closed:
When this pharmacy is closed, for any health problem advice and details of other health services, contact NHS Direct, 24 hours a day.
Call 111 or visit: www.nhsdirect.nhs.uk
Rear Unit, 56 Parksway,
Tel: 0161 773 1456
GPhC Premises Registration Number: 1116209
OPENING HOURS: Monday – Friday: 9am – 8pm | Saturday: 9am – 7pm
This pharmacy is owned by: Allbro’s Pharmacy Ltd.
DulcoEase Stool Softener (30 Gel Capsules): provides relief when bowel movement is painful or difficult, if you are constipated or suffer from piles or anal fissure. DulcoEase softens hard, dry stools by increasing their absorption of natural fluids. Also may be used before an abdominal x-ray.
What is Dulcoease and how will it help me?
Sometimes, it may hurt when you go to the loo. But you're not alone. Over 6 million people in the UK at any time find it painful or difficult to pass stools. The pain can be even worse if you have haemorrhoids or anal fissure. And to make it worse, it's embarrassing to talk about it, even to friends.
Thankfully, when you have hard, dry stools there's new Dulcoease. It's designed to make going to the loo more comfortable again. It works by gently softening hard, dry stools - making it easier to go. People often say that they can go to the loo, it just hurts when they do. This is where Dulcoease can help.
How it works:
Dulcoease helps your stool absorb some of the body's natural fluids. It does this by decreasing the surface tension of the stool, and takes one or two days to start working. Dulcoease shows no suggestion of being habit forming
Is Dulcoease the correct product for me?
Dulcoease may be a good choice for you if you are straining when going to the loo, and/or there is a change in consistency of your stool (you may notice they are harder and/or drier than normal).
It can also be used if you’re suffering from haemorrhoids, or from anal fissures which may be due to straining when going to the loo. It can help to ease the pain and discomfort when you go to the loo, and can be used alongside pain-relieving haemorrhoid treatment and most other laxatives.
Dulcoease can be used in children over 12 years of age.
How often can one use laxatives for?
Standard medical advice is that laxatives that are available without prescription (such as the Dulcolax range) can be used from time to time for short term relief of occasional constipation. However you should see your doctor if you are often constipated - despite following lifestyle advice to prevent it or if you have been constipated for more than two weeks.
How often should someone have a bowel movement? What is normal?
Everyone is different, but the normal range in the Western world is considered to be between three bowels movements a day, to three times a week.
Is there any reason why women should suffer more often than men?
Yes, women have a slightly slower digestion rate than men. For instance it will normally take 32 hours for food to pass through the female digestive system and be expelled as faeces compared to 27 hours in men. The digestive process slows down even more during pregnancy due to the effects of the hormone progesterone which acts a muscle relaxant, slowing down bowel movements.
Directions for use:
Adults should take 1 capsule orally, up to 6 times per day. Initially, try 3 capsules per day, then adjust according to need.
Reduce the dose when you feel more comfortable, usually within 1—2 days.
Swallow whole with water.
Children under 12 years: Not recommended.
For use prior to abdominal X-ray: 4 capsules, as instructed by hospital.
Do not take DulcoEase Stool Softener if you are:
Consult a doctor if you need this medicine every day, or have persistent stomach ache.
You should carefully read all product packaging and labels prior to use
Each DulcoEase Capsule contains:
Docusate sodium 100mg. Other ingredients: macrogol 400, propylene glycol, gelatin. glycerol, sorbitol, titanium dioxide (E171), water, colours (E104, E110)