We dispense NHS prescriptions and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines and use a fast and an efficient wholesaler service to enable us to fill all prescriptions promptly.
We can dispense NHS repeat dispensing prescriptions issued by your doctor. Ask us for more information about this service.
All medicines are dispensed in child resistant containers unless you ask us not to.
Please remember: Keep all medicines out of the reach and sight of children. Our pharmacist can advise you on safe storage of medicines.
NHS Unwanted Medicines Service
Please return all unwanted medicines to the pharmacy where we will dispose of them safely.
NHS Health Advice and Self-Care
The pharmacist and our trained assistants are available for advice on all medicines and minor ailments. We can also give you advice on how to live a healthy life, for example, advice on how to stop smoking or healthy diets. Self Care information is also available on our user friendly website: pharmacykwik.co.uk We can also direct you to other sources of advice and assistance if we cannot help you ourselves.
Patient Medication Records
Our computer allows us to keep records of all your prescriptions dispensed by us. This helps us check for possible problems, such as interactions between medicines and will help us deal with any queries you may have.
We comply with the Data Protection Act and the NHS code of practice on confidentiality. If you want to discuss the records we keep, please ask to speak to the pharmacist.
We provide the above NHS services on behalf of:
NHS Bury Clinical Commissioning Group
21 Silver Street,
Bury, BL9 0EN
Tel: 0161 762 3100
Repeat Prescription Service
We offer a repeat prescription service. Please ask our pharmacist for further details about this.
We stock a vast range of over the counter medicines, vitamins and mineral supplements and other health & beauty products, please visit pharmacykwik.co.uk for further information.
We can advise on medical requirements for travellers, including anti-malaria treatments. We also stock a range of sun care creams, bite and sting relief creams, flight socks and over the counter travel sickness remedies.
We also provide Care Home Services, Home Delivery Services and a Gluten Free Food Supply Service. Please email or call to discuss these NHS enhanced services.
We can dispense private prescriptions as prescribed by your doctor. Please email email@example.com or call our team on: 0161 773 1456 with details of your prescription for more information including up to date prices.
If you would like any more information about any of the services mentioned in this leaflet, please call us on free phone 0800 023 2295 or email firstname.lastname@example.org
Comments, Suggestions, Complaints and Compliments
Our aim is to give the highest possible standard of service. We would like you to tell us what you think about the service we provide at this pharmacy.
If you have any suggestions, comments or complaints please speak to a member of staff either by calling PharmacyKwik on 0800 023 2295 or alternatively you can email is on email@example.com
We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you.
We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. Our Pharmacist will give you further information.
You may also seek advice from the local Patient Advice and Liaison Service (PALS). PALS are not part of the complaints procedure itself but they might be able to resolve your concerns informally or they can tell you more about the complaints procedure and independent complaints advocacy services:
Patient Advice and Liason Service (PALS):
Care of The Patient Services Team,
Greater Manchester Commissioning Support Unit,
St. James House, Pendleton Way,
Salford, M6 5FW
An independent complaints advocacy service (ICAS) is available to provide advice and support for people who wish to complain about the NHS. Please use the telephone number below to get in touch with ICAS or for further information:
Tel: 0808 802 3000
Our staff work extremely hard to provide you with the best possible service. Please treat them with the courtesy and respect they deserve.
We reserve the right to refuse to provide services to individuals who act in a violent, threatening or aggressive manner.
When we are closed:
When this pharmacy is closed, for any health problem advice and details of other health services, contact NHS Direct, 24 hours a day.
Call 111 or visit: www.nhsdirect.nhs.uk
Rear Unit, 56 Parksway,
Tel: 0161 773 1456
GPhC Premises Registration Number: 1116209
OPENING HOURS: Monday – Friday: 9am – 8pm | Saturday: 9am – 7pm
This pharmacy is owned by: Allbro’s Pharmacy Ltd.
Covonia Original Bronchial Balsam (150ml Bottle): Can be used for the relief of the symptoms of a dry cough and it can also help decongest a stuffy or blocked nose. It does this as it contains a cough suppressant and poweful menthol, which helps open up the nasal passages and airways making it easier to breathe.
What customer's say about Covonia Original Bronchial Balsam:
“Tastes like strong stuff. You can really feel it working!”
Take the solution by mouth.
Adults and children over 12 years: Take 2 x 5ml spoonfuls every 4 hours if required.
Do not give to children under 12 years old unless your doctor tells you to.
Active ingredients per 5ml: Dextromethorphan Hydrobromide 7.5mg, Menthol 2.5mg. Also contains: Ethanol, Glycerol (E422), Sucrose, Alcohol 0.18volo%, Sucrose 3.07g per 5ml.
Shake the bottle vigorously.
Do not exceed the stated dose.
Talk to your doctor before use if you have a history of asthma.
Keep out of the reach and sight of children.
Do not store above 25C.
If symptoms persist, consult your doctor. See bottle for further precautions.
1. Why can’t I see Covonia Bronchial Balsam on the shelves in my local supermarket and pharmacy?
Covonia Bronchial Balsam is a “Pharmacy Only Medicine” and as such it can only be purchased over-the counter at your local pharmacy or the in-store pharmacy counter of your supermarket.
2. My Bronchial Balsam sometimes tastes very strong (stronger than usual). Why?
This is a common query from regular Covonia users. The most likely explanation for this experience is that the bottle was not adequately shaken. Some of the oils used in the formulation tend to separate to the surface when the bottle is at rest and therefore the product carries the instruction to “shake the bottle” before use.
3. Can children use Covonia Bronchial Balsam?
Covonia Bronchial Balsam can be taken by children aged 12 years and upwards. Please read the recommended dose on the back label of the bottle.
4. Will Covonia Bronchial Balsam make me drowsy?
Covonia Bronchial Balsam normally works without causing drowsiness, but care should be taken initially as rare exceptions can occur.
5. How does Covonia Bronchial Balsam work?
Covonia Bronchial Balsam contains Dextromethorphan Hydrobromide which reduces the desire to cough in people with troublesome unproductive (dry) coughs. Menthol also acts to relieve irritation and reduce congestion to help you breathe more easily.
6. Can I use Covonia Bronchial Balsam if I’m pregnant or breastfeeding?
Talk to your doctor or pharmacist before use if pregnant and avoid use if breastfeeding.
7. Does Covonia Bronchial Balsam contain sugar?
The product contains 3.07g of sucrose per 5ml dose. This should be taken into account if you have diabetes.
8. Does Covonia Bronchial Balsam contain alcohol?
The product contains very small amounts of ethanol (alcohol), less than 100mg per dose (0.18% vol).