We dispense NHS prescriptions and will give advice on how to get the most benefit from your medicines. We keep a comprehensive stock of medicines and use a fast and an efficient wholesaler service to enable us to fill all prescriptions promptly.
We can dispense NHS repeat dispensing prescriptions issued by your doctor. Ask us for more information about this service.
All medicines are dispensed in child resistant containers unless you ask us not to.
Please remember: Keep all medicines out of the reach and sight of children. Our pharmacist can advise you on safe storage of medicines.
NHS Unwanted Medicines Service
Please return all unwanted medicines to the pharmacy where we will dispose of them safely.
NHS Health Advice and Self-Care
The pharmacist and our trained assistants are available for advice on all medicines and minor ailments. We can also give you advice on how to live a healthy life, for example, advice on how to stop smoking or healthy diets. Self Care information is also available on our user friendly website: pharmacykwik.co.uk We can also direct you to other sources of advice and assistance if we cannot help you ourselves.
Patient Medication Records
Our computer allows us to keep records of all your prescriptions dispensed by us. This helps us check for possible problems, such as interactions between medicines and will help us deal with any queries you may have.
We comply with the Data Protection Act and the NHS code of practice on confidentiality. If you want to discuss the records we keep, please ask to speak to the pharmacist.
We provide the above NHS services on behalf of:
NHS Bury Clinical Commissioning Group
21 Silver Street,
Bury, BL9 0EN
Tel: 0161 762 3100
Repeat Prescription Service
We offer a repeat prescription service. Please ask our pharmacist for further details about this.
We stock a vast range of over the counter medicines, vitamins and mineral supplements and other health & beauty products, please visit pharmacykwik.co.uk for further information.
We can advise on medical requirements for travellers, including anti-malaria treatments. We also stock a range of sun care creams, bite and sting relief creams, flight socks and over the counter travel sickness remedies.
We also provide Care Home Services, Home Delivery Services and a Gluten Free Food Supply Service. Please email or call to discuss these NHS enhanced services.
We can dispense private prescriptions as prescribed by your doctor. Please email email@example.com or call our team on: 0161 773 1456 with details of your prescription for more information including up to date prices.
If you would like any more information about any of the services mentioned in this leaflet, please call us on free phone 0800 023 2295 or email firstname.lastname@example.org
Comments, Suggestions, Complaints and Compliments
Our aim is to give the highest possible standard of service. We would like you to tell us what you think about the service we provide at this pharmacy.
If you have any suggestions, comments or complaints please speak to a member of staff either by calling PharmacyKwik on 0800 023 2295 or alternatively you can email is on email@example.com
We welcome any general comments about the services we provide and any suggestions of ways in which we can improve our services to you.
We operate a complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. Our Pharmacist will give you further information.
You may also seek advice from the local Patient Advice and Liaison Service (PALS). PALS are not part of the complaints procedure itself but they might be able to resolve your concerns informally or they can tell you more about the complaints procedure and independent complaints advocacy services:
Patient Advice and Liason Service (PALS):
Care of The Patient Services Team,
Greater Manchester Commissioning Support Unit,
St. James House, Pendleton Way,
Salford, M6 5FW
An independent complaints advocacy service (ICAS) is available to provide advice and support for people who wish to complain about the NHS. Please use the telephone number below to get in touch with ICAS or for further information:
Tel: 0808 802 3000
Our staff work extremely hard to provide you with the best possible service. Please treat them with the courtesy and respect they deserve.
We reserve the right to refuse to provide services to individuals who act in a violent, threatening or aggressive manner.
When we are closed:
When this pharmacy is closed, for any health problem advice and details of other health services, contact NHS Direct, 24 hours a day.
Call 111 or visit: www.nhsdirect.nhs.uk
Rear Unit, 56 Parksway,
Tel: 0161 773 1456
GPhC Premises Registration Number: 1116209
OPENING HOURS: Monday – Friday: 9am – 8pm | Saturday: 9am – 7pm
This pharmacy is owned by: Allbro’s Pharmacy Ltd.
Bepanthen Nappy Care Ointment (30g): Bepanthen Nappy Care Ointment contains Pro Vitamin B5 which gently aids natural recovery of irritated sensitive skin while keeping it soft, smooth and moisturised. Additionally, Bepanthen seals in the skin’s natural moisture, providing optimal conditions to allow gentle skin recovery without drying out your baby’s delicate skin.
Clinically proven, Bepanthen works by forming a long-lasting transparent layer, protecting even the most delicate skin from irritants and rubbing. The water-in-oil formulation keeps the skin healthy and hydrated, while the ingredient Pro Vitamin B5 helps skin repair its natural protective barrier. Bepanthen is so gentle it can be used at every nappy change to help the most sensitive of skins, including that of premature babies as it contains no colours, fragrance, preservatives or anticeptics.
Care Tips for reducing nappy rash:
Keep it clean - Cleanse your baby’s bottom thoroughly every time you change the nappy. If the area’s really soiled, try dipping your baby’s bottom in a bowl full of warm water with an emollient bath treatment.
Treat the skin - Bepanthen is formulated to help the natural recovery of skin and forms a long lasting, protective waterproof barrier over the skin, while still providing the moisture needed to promote gentle recovery. You can apply it after each nappy change.
Be gentle - Baby-wipes are sometimes too harsh for babies with sore and sensitive skin, so try using cotton wool and warm water instead.
Change the nappy often - It’s vital to stop stale urine being in contact with the delicate skin, so try to change disposable nappies frequently. If you’re using terry nappies, a disposable liner may help protect your baby’s skin
Clean the area thoroughly - At each nappy change the whole area should be cleaned and allowed to dry completely
Use a protective ointment - Coat your baby's bottom with a thin layer of protective ointment such as Bepanthen at every nappy change and especially at bedtime. This reinforces the skins natural barrier and helps stop the irritating chemicals in urine and faeces from penetrating
Allow the skin to breathe - Let your baby kick their legs without a nappy as much as possible, make sure the room’s warm and there’s a towel or nappy mat for any little leaks!
Loosen the nappy - Absorbent disposable nappies can keep the skin dry; but make sure they’re loose enough for air to circulate
Wash carefully - Wash terry nappies in non-biological products to prevent irritation and choose a boil wash to beat the bugs.
Everyday care - For everyday protection from the causes of nappy rash use a gentle ointment designed for baby's delicate skin such as Bepanthen. Many nappy creams available are designed to treat infected nappy rash and contain ingredients such as antiseptics.
Give the skin a chance - Avoid plastic pants and tight clothes as they stop the area breathing.
How to use Bepanthen Nappy Care Ointment:
When the skin in the nappy area looks red and sore:
Cleanse the area every time you change the nappy. Apply Bepanthen to the affected area, it is formulated to provide a long lasting, protective layer over the skin, whilst still providing the moisture essential for gentle recovery.
Warnings relating to Bepanthen Nappy Care Ointment:
Most nappy rash will clear up quickly with your care, a good cleaning routine and a little help from Bepanthen. If the skin is still sore there may be an infection, which needs treatment from your doctor, so make an appointment if:
The rash is spreading outside the nappy area or the skin is broken and weeping.
Your baby is feverish and unwell.
The nappy rash hasn’t responded to your treatment within a few days.
Store Bepanthen in a dry place at a temperature below 25°c. Do not use after the expiry date which is shown on both the packaging and the tube.
You should carefully read all product packaging and labels prior to use.
Bepanthen Nappy Care Ointment contains:
Aqua, Lanolin, Parrafinum Liquidum, Petrolatum, Panthenol (Dexpanthenol), Prunus Dulcis, Cera Alba, Cetyl Alcohol, Stearyl Alcohol, Ozokerite, Glyceryl Oleate, Lanolin Alcohol.